Privacy Policy

Last Updated: 9 July 2026

Introduction

Cronin Electrical ("we", "our", or "us") is committed to protecting your privacy and ensuring your personal information is handled securely and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us regarding our services.

Who We Are

Cronin Electrical provides professional electrical services to domestic, commercial and industrial customers.

If you have any questions about this Privacy Policy or how we process your personal information, you can contact us:

Cronin Electrical

Coolmain, Kilbrittain, Co. Cork, P72 D231

Telephone: 023 884 9233

Email: denis@croninelectrical.com

What Information We Collect

We may collect the following personal information:

  • Your name

  • Email address

  • Telephone number

  • Property address or Eircode

  • Details relating to your enquiry or project

  • Any information you choose to provide when contacting us

When you visit our website, we may also automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Website usage information

  • Cookie data

How We Collect Your Information

We collect information when you:

  • Complete a contact form on our website

  • Contact us by telephone or email

  • Request a quotation

  • Arrange an appointment

  • Engage us to provide services

  • Browse our website

How We Use Your Information

We use your personal information to:

  • Respond to enquiries

  • Prepare quotations

  • Arrange appointments

  • Carry out electrical services

  • Communicate with you about your project

  • Issue invoices and maintain financial records

  • Comply with our legal and regulatory obligations

  • Improve our website and customer service

We will only use your personal information where we have a lawful basis to do so.

Legal Basis for Processing

We process your personal information because:

  • It is necessary to fulfil a contract or take steps before entering into a contract with you.

  • You have provided your consent where required.

  • We have a legitimate interest in operating and improving our business.

  • We are required to comply with legal obligations.

Sharing Your Information

We do not sell or rent your personal information.

Where necessary, we may share your information with:

  • Professional advisers such as accountants or legal advisers

  • Trusted software and IT service providers

  • Government or regulatory authorities where required by law

  • Emergency services where necessary

  • Contractors or subcontractors working on your project where appropriate

Any third parties processing personal information on our behalf are required to keep it secure and use it only for the agreed purpose.

Data Storage and Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or loss.

Access to personal information is limited to authorised personnel who require it to perform their duties.

We do not store payment card details.

How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting and tax obligations.

When your information is no longer required, it is securely deleted or anonymised.

Cookies

Our website is built using the Squarespace platform and uses cookies to ensure the website functions correctly and to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences

  • Improve website functionality

  • Analyse website traffic and usage

  • Help us improve our website

You can control or disable cookies through your browser settings. Please note that some parts of the website may not function correctly if cookies are disabled.

Third-Party Services

Our website is hosted by Squarespace, which may process technical information necessary to provide website hosting, security and performance.

Where we use third-party services such as embedded maps or analytics, those providers may process certain information in accordance with their own privacy policies.

Your Rights

Under GDPR, you have the right to:

  • Be informed about how your personal data is used

  • Request access to your personal information

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information in certain circumstances

  • Request restriction of processing

  • Object to certain types of processing

  • Request a copy of your personal data in a portable format

  • Withdraw consent where processing is based on your consent

If you wish to exercise any of these rights, please contact us using the details above. We will respond within one month where required by law.

Complaints

If you believe we have not handled your personal information correctly, you have the right to make a complaint to the Data Protection Commission.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or website functionality.

Any changes will be published on this page together with the updated revision date.